A prominent e-commerce retailer in India, processing over 1 million transactions monthly across multiple payment channels, faced significant challenges in reconciling payments. Their 8 people finance team struggled with discrepancies between various payment modes, internal data, and bank statements while using excel to perform the reconciliation. Additionally, inconsistencies in payment gateway charges and settlement cycles led to revenue leakages and delayed reporting.

Osfin implemented a comprehensive e-commerce payment reconciliation solution in under 4 weeks to address these challenges:

1. Multi-source data integration: Automated ingestion from payment gateways, internal systems, and bank statements
2. Intelligent matching algorithm: Advanced reconciliation across various payment modes and settlement cycles
3. Anomaly detection: AI-powered identification of discrepancies in gateway charges and settlements

"Osfin's payment reconciliation solution has revolutionized our financial operations. We now have complete accuracy and visibility across all our payment channels."

Operations Manager

Key improvements after implementing Osfin's payment reconciliation:

• 99% of the reconciliation process automated, maintaining 100% accuracy
• Manual processing time reduced by 85%
• Discrepancies in payment gateway charges identified and resolved within 24 hours
• Financial reporting cycle shortened by 60%

The e-commerce company achieved significant cost savings and operational efficiencies through automated payment reconciliation. Osfin's solution positioned the retailer for scalable growth in the competitive online retail landscape, ensuring financial accuracy and timely reporting.

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