A leading Indian bank with 25 million card customers faced significant challenges managing its vast transaction network. Legacy systems struggled with complex data flows from multiple sources, leading to 120-hour reconciliation cycles and 500+ daily manual exceptions. The bank needed a solution to reduce processing time, improve accuracy, and ensure regulatory compliance.

Osfin's Data Automation Platform was implemented, featuring:

• Multi-source data ingestion with custom connectors for various payment systems
• Intelligent data standardization and matching engines
• ML-powered exception handling
• Real-time dashboards and alerts

The 14-week implementation yielded impressive results within three months:

• Reconciliation time reduced to 3 hours
• Exception automation increased from 10% to 95%
• 70% reduction in fraud detection false positives

"Osfin's platform has transformed our operations, meeting the demands of India's evolving digital payment landscape while enhancing customer service."

Operations Manager

The low-code platform empowered the operations team to quickly adapt to new products and regulations. The $500k annual savings highlight the significant impact of this digital transformation, positioning the bank to meet future challenges with agility and confidence.

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