A leading Indian gaming company, handling 5M+ daily transactions, struggled with reconciling pay-ins and payouts across multiple platforms. Their existing system caused delays in balance updates and withdrawals, frustrating players and overwhelming the finance team.

Osfin's Gaming Finance Automation Platform was implemented to tackle these challenges. The solution included:

1. Multi-source data ingestion
2. Automated data normalization
3. Intelligent reconciliation matching

Implementation was completed in just 6 weeks, bringing rapid improvements to gaming finance operations.

"Osfin's gaming finance automation significantly improved our operations. Faster reconciliations have enhanced our players' experience with quicker balance updates and withdrawals."

Financial Operations Manager

Key improvements after two months:

• Reconciliation time cut from 12 hours to 3 hours
• 98% auto-reconciliation rate achieved
• 40% reduction in finance-related support tickets
• Improved player satisfaction and retention

This gaming finance automation solution positioned the company to better handle the dynamic gaming industry's financial challenges. By streamlining processes and increasing efficiency, the gaming company significantly enhanced its operational capabilities, leading to improved player experiences and stronger financial management.

The implementation of Osfin's solution has enabled the gaming company to process transactions more efficiently, reduce manual interventions, and respond more quickly to player needs. This has not only improved internal operations but also contributed to higher player satisfaction and retention rates, crucial factors in the competitive gaming industry.

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